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Autonomes Frauenhaus Heidelberg

Our Autonomous Women's refuge Heidelberg will provide you and your children with secure accommodation, protection, advice and support if you have suffered psychological, physical, social, economic and/or sexual violence.

Our support is available to all women irrespective of their background, religion, sexual orientation or financial situation. Our advice is personal and confidential.
You live with your children in a furnished room and share a living room, kitchen and bathroom with other women and children. You live independently, i.e. you provide for yourself and your children. The address of the women's refuge is anonymous.

You will find more information about us and our mission statement here.

In case of emergency

Our shelter is open round the clock to admit women and children affected by violence.

We make a distinction between two types of admission:

Planned admissions
Monday - Thursday from 9.00 to 15.00

Emergency admissions
Every day round the clock (see below for emergency number)

Workers can be contacted directly at the women's refuge during the week. Our telephone hotline service is available afternoons, evenings, nights and weekends (see below for office hours and emergency number). This service will arrange admission to the women's refuge in an emergency.

You can also ring the police (tel. 110) at any time if you wish to be admitted to the women's refuge.

Autonomous Women's refuge

Telephone 06221 833 088
Fax 06221 830 659


Phone times
Monday - Friday
9.00 - 12.00

Emergency number
(outside phone times)

Telephone 06221 831 282

Postal address
Postfach 10 23 43
69013 Heidelberg

Packing list

If possible, bring the following documents for yourself and any children you may have:

  • Passports, identity cards, social insurance cards
  • Health insurance card(s)
  • Any necessary medication
  • Personal things that are important to you and which help you feel better
  • Favourite toy for children
  • Birth and marriage certificates
  • Children's vaccination record (Impfpass) and health record (Untersuchungsheft)
  • Proof of income (e.g. payslip or statement from the job centre)
  • Bank statements
  • References

Download packing list as PDF

Admission is also possible without the above documents.

The women's refuge is unfortunately not accessible to everyone. Please tell us if you have additional needs the first time you contact us and we will try to find an individual solution for you.

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